Shipping Policy

Shipping - Contact Us First

Before ordering, please contact us first so we can get you shipping rates. Afterwards we will send you a custom invoice.

Local delivery within 20 miles of 06070 will be offered for $100.

All orders are processed within 2 business days.

When we ship, we will send out an email communication with a tracking number.

The Brand Fam, Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We will quote whatever we can before shipping.

Damages

The Brand Fam, Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim to use for shipping back.